What Data We Collect and Why
When you open an account with us, we collect your registration details — name, email address, and the payment method you choose, whether that is DANA, OVO, GoPay or QRIS. We also record transaction timestamps and amounts to maintain accurate account statements and detect unusual activity.
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Device identifiers and session logs are captured automatically so we can troubleshoot access issues and keep your account secure. Location signals, including region data relevant to Denpasar or other parts of Indonesia, may be processed to apply service availability rules, as access depends on local law.
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We do not sell your personal data to third-party advertisers. Retention periods vary: active account data is kept for the duration of your relationship with us, while transaction records are held for up to five years to meet financial record-keeping requirements. You may request a copy
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of your stored data at any time by contacting our privacy team.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.